Acceptable Usage Policy (AUP)
This AUP governs the use of TruDigits' hosting services. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and TruDigits regarding the interpretation of this AUP, TruDigits interpretation, in its reasonable commercial judgment, shall govern. If you have any questions regarding this AUP, contact email@example.com.
You may NOT publish or transmit via TruDigits' service any content that TruDigits reasonably believes:
Content "published or transmitted" via TruDigits' service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by TruDigits.
You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.
It is mandatory that you run on the latest stable release of any commercial or opensource script you have on your domain. All CMS sites (Drupal, Joomla e.t.c) must be running on the latest stable release of the respective CMS.
We reserve the right to suspend your account/site if you are running outdated software and have ignored prior warnings to update it.
Ensure all scripts on your account are properly coded to optimise security. We STRONGLY recommend you do not use or build scripts that store passwords in the database as clear text. Ensure you escape HTML user inputs and explicitly declare filenames to include when using PHP includes for your navigation.
We are doing our best to ensure the environment is secure for everyone and consistently review our server hardening practice. We will not be held responsible for any damages or loss caused as a result of your coding negligence. Hacked sites will be suspended until the root cause is known AND fixed.
You are not allowed to send bulk commercial emails on Shared and Reseller hosting plans. Bulk Commercial mailing is only allowed on the VPS Hosting plans and you must obtain TruDigits' advance approval for any bulk commercial mailing activities, which will not be given unless you are able to demonstrate all of the following to TruDigits' reasonable satisfaction:
These policies apply to messages sent using your TruDigits' service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your TruDigits service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers. TruDigits may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it. You must comply with the rules of any other network you access or participate in using your TruDigits' services.
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
We do not allow any form of redirection to banking, legal, news or Government websites. Redirection to any other kinds of sites will be approved on completion of the verification process.
If you believe your copyright is being infringed by a person using the TruDigits' network, please send your written notice of copyright infringement to firstname.lastname@example.org
You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.
We do not allow any WordPress caching modules on our shared or reseller hosting services. WordPress caching modules continually cause server overload problems and are only allowed on VPS Plans.
Last updated: 12/10/2012